Retail is one of the most important industries in Hong Kong. Thanks to those outstanding enterprises who are committed to drive business innovation and technology adoption to achieve excellence across retailing. With what it calls the Smart Retail or New Retail, adoption of the latest technologies such as mobile, omni-channel, cloud, big data etc prevail as the key driver for competitive advantage.
In order to recognize and encourage excellence in retail technology adoption, we annually organise the Hong Kong Retail Innovation Award since 2017 which honor the outstanding retailers and technology vendors driving the innovation. In addition, there is an award category which recognizes the most innovative product or service developed by local start-ups.